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Terms & Conditions

Your commitment to us

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between the Charterhouse and yourself.

Prices

Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets.

Cancellations

Unfortunately we cannot issue any refunds for cancellations, however we may be able to transfer your ticket to an alternative date. Please phone 020 3818 8873 to make an enquiry.

Online Booking

Once purchased on-line tickets may not be used in conjunction with any other offer. No ticket may be resold.

Please bring along your booking reference number and/or email print out.

Prices are correct at time of going to press and are subject to change without notification.